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    Twin Builders….the outcome that you have all been waiting for!

    If you have read my previous postings you will know already that I have had what could be termed a “bad experience” with a contractor,  who did work at my house (I am going to have to deal with said contractor on some things that have come up so stay tuned to see how he deals with that).
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    Give to Get Meetup Group!

    Hey all!
    I have started a group in Plainfield, Indiana.  It is though MeetUp.com
    The group is for people who believe that you must give to get! It is that simple. I want to meet other people that feel as I do….basically that KINDNESS…I know here she goes again!!! Kindness is missing in our society today and [...]

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    • DISCLAIMER:It is NOT my intention to BASH any company OR publish anything that is not true. I work hard and will continue to work hard to make sure that everything published on this website is factual and the opinions and life experiences of the author. I am not responsible for any postings by third parties, but will try and monitor the forum for FLAMES and put them out! I look forward to making a difference!
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    [17 Dec 2008 | No Comment | ]

    Hey all!
    I have started a group in Plainfield, Indiana.  It is though MeetUp.com
    The group is for people who believe that you must give to get! It is that simple. I want to meet other people that feel as I do….basically that KINDNESS…I know here she goes again!!! Kindness is missing in our society today and [...]

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This space is for YOU!

August 27th, 2008 Christine Posted in Your Story No Comments »

I would LOVE to hear from you. If you have any comments, suggestions or stories that you would like to share I would be happy to post them here!

This spot is just for YoU!

SO, come on! Send in your “stuff”!! Don’t be shy!
Send to christine@lostartofcustomerservice.com

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A Saturday afternoon at the Outlet Mall!

August 17th, 2008 Christine Posted in GOOD Customer Service, Your Story, retail No Comments »

My daughter visited this Outlet Mall today with her family.

She came home with some clothes ( not for me) AND a story to share!

The STORY-

They drive the oh…say about 97 miles from our neck of the woods to the Edinburgh Outlet Mall. It is a nice day, a nice day for a drive.

My son in law goes into one of the stores and my daughter stays in the van so that she can feed the newest member of the family, Dominic, who is about 2 months old! So there she sits feeding the baby, she finishes, or he does and she decides to get herself and the baby ready for when daddy comes back to get them. Nice girl huh?

Well, she gets the stroller out and gets the baby in and settled when the son in law arrives to whisk them away on their shopping adventure. She locks up the van, because her dad and I have always taught her that you have to be safe and lock the vehicles when you leave them. She does, good girl, always listening to your mum and dad!

They go on their merry way when…something that eludes my memory happens to cause them to have to go back to the van at which point he says ” where are the keys” and she says ” where are the keys” at which point I am sure they both say simultaneously…” YOU had them!” “NO, YOU had them” yes, that was both of them again! This is my story. It is the way I remember it being told to me.

All joking aside, they are both kinda bent out of shape towards the other. She leaves and heads to the Motherhood Maternity store so that she can, YES, feed the baby again.

She says he was hungry, but didn’t she say she just fed him? But, I digress……She walks in and asks the clerk if she can use one of the dressing rooms to feed the baby. The girl feels badly but the rooms are all full at this time. She says that she has a back room that my daughter can use to feed the baby. They make her comfortable and she feeds him.

When she finishes and exits the room there is her hubby waiting for her. Apparently they have a few words, still upset with each other a bit, the girl asks if there is anything she can do for them. My daughter explains what has happened and the girl calls security to come help.

The daughter waits outside for security, who never show up, maybe we should discuss them next? Anyway, my daughter goes in to thank the girl and tell her security didn’t show and maybe she could get the number to the police? The girl tells her that she will make the calls for her. My daughter thanks her and goes to leave at which point the clerk stops her and asks her if the kids are hungry or thirsty?

Here comes the good stuff!

These girls, apparently there were 2 of them, felt bad for this young family and wanted to help them. They gave the kids food and water and showed extreme kindness. They

probably have no idea the impact that they had on this family. They went above and beyond and made this family feel very good, when they could have been feeling bad. That is excellent customer service!!

Thank you for taking care of my family! You guys are the best!If you have an opportunity to go to this Motherhood, tell them you read this story and how awesome they were to help out a young family in need.

By the way, my daughter wants me to say….If you are a breastfeeding mother and are out shopping and in need of some privacy to feed the baby, stop in at any Motherhood! They are great and will let you use a room to have some privacy.Thank you Motherhood Maternity!! Specifically the Edinburgh Premium Outlet location.OH and the car??? I guess they got it opened…they got home!

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